Shipping policy

At Caseora, we are committed to delivering your order safely, efficiently, and at no additional shipping cost. We proudly offer Free Worldwide Shipping so readers everywhere can enjoy our carefully selected Kindle accessories with confidence.

Worldwide Shipping

We currently ship to customers in many countries around the world.

No minimum purchase is required to qualify for Free Worldwide Shipping.

If shipping restrictions apply to your location, our customer support team will notify you as soon as possible after your order is placed.

Processing Time

Orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders placed during weekends or public holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email when tracking information becomes available.

Estimated Delivery Time

Estimated delivery time for most destinations:

7–14 Business Days

Actual delivery times may vary depending on:

  • Destination country
  • Customs clearance
  • Local postal services
  • Peak holiday seasons
  • Weather conditions
  • Unexpected transportation delays

While we always work to deliver orders as quickly as possible, delivery estimates are not guaranteed.

Shipping Confirmation

After your order has been dispatched, you'll receive an email confirmation containing shipment details.

Tracking updates may require several business days before becoming active depending on the shipping carrier.

Customs & Import Duties

Customers are responsible for any customs duties, import taxes, VAT, or government fees required by their country.

These charges are determined by local customs authorities and are outside our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing checkout.

Caseora cannot be held responsible for delays or lost shipments resulting from incorrect or incomplete addresses provided by customers.

If you notice an error immediately after placing your order, please contact us as soon as possible.

Lost or Delayed Packages

If your shipment appears delayed beyond the estimated delivery period, please contact us.

We will gladly work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

  • Order number
  • Photos of the package
  • Photos of the damaged item

We'll review your request promptly and arrange an appropriate solution.

Contact Us

For shipping questions, please contact:

Caseora

3388 Morrey Crt, Burnaby, BC V3J 7Y5, Canada

Email: support@caseora.cfd

Phone: +1 (604) 415-9397